Careers at Brennans
Brennans Pharmacies have been looking after patients and customers for the last 29 years since Fergus Brennan opened the first Brennans Pharmacy in Buncrana in 1992. We now serve three communities in beautiful Donegal (Buncrana, Clonmany & Creeslough), along with our fourth branch which looks after the pharmacy needs of the Glenageary community in South Dublin.
Our core purpose is to help our patients and customers ‘live life at their healthiest so they can feel and look their best’.
Our vision is to be the local pharmacy of choice, with expert teams who are trusted to deliver exceptional pharmacy experiences, improving health outcomes, always, everywhere, for all. This is achieved by providing our patients and customers with exceptional pharmacy experiences in a professional, welcoming retail environment.
Our brand promise ‘We’re here for you’, embodies what we truly believe; that we can help make a positive difference in the health and wellbeing of the communities we serve, that goes beyond just dispensing medicines.
Our commitment to our patients and customers has four customer serivce pillars:
As a company and as individuals, everything we do is guided by our core values of integrity, respect, compassion, personal and professional excellence, caring for our communities and working as high performing teams – ‘A’ players that go the ‘extra mile’.
Integrity – Our moral compass is our guide in all we do. Honesty is at the heart of our decisions and actions
- Our behaviour is consistent with our beliefs
- We are authentic in our dealings with everyone
- We develop relationships with our customers and each other based on trust
Respect – We treat everyone equally
- We have a genuine welcome and regard for everyone
- We are open, honest and engage with everyone in a timely manner
- We are sincerely thankful for our customer’s business
Compassion – We see people as they are and care for them anyway
- We care and desire to help solve our customer’s health problem
- We show empathy in our dealings with everyone
- We follow up on customers progress
Excellence – We perform our duties to the highest standards
- We set highest standards of professional, world class customer service
- We continuously improve our customer’s experience in our pharmacies
- We are accountable for our actions to achieve consistently high standards
Community – we have a local focus with national connections
- We are committed to buy, work and live locally
- We support local activities that improve health and wellbeing
- We sustain employment, creating great places to work
Teamwork – We will win as a team because together we are better
- We seek buy-in through the input and involvement of all
- We empower team members by training and mentoring
- We have fun while winning and getting better